Are ChatGPT, Gemini and Grok giving customers the wrong phone, hours or address for your business?
What AI assistants tell your customers
Lexington, KY since 1991
FREE
Free. Your Snapshot arrives by email within 48 hours. Want to talk it over? A call is optional.
AI assistants answer from whatever public evidence they can find about your business. When that evidence is thin or conflicting, they guess, and your customers get the wrong phone, hours or address. With the $297 Cleanup, I’ll fix the evidence at the source: corrections submitted and verified within 7 days.
Richard K. Marshall · Marshall Network Services.
We’ll show you what’s wrong first, free.
Your Snapshot arrives by email within 48 hours.
Email richard@marshall.net · 859-254-8388
Free Snapshot · by email · public information only · no obligation
What this is
- Who. Richard K. Marshall, Marshall Network Services, Lexington, Kentucky. In business since 1991.
- What. I check what ChatGPT, Gemini, Grok and other AI assistants tell people about your business, and the sources they pull from: Google, your website and the big listing sites. Name, phone, address, hours and services. Then I fix what is wrong.
- Problem. When an AI assistant gives a customer a wrong number or old hours, they call a dead line or drive to a locked door. The mistake usually starts in a source it reads, like Google or a listing site.
- Method. The free Snapshot shows you what is wrong first, by email. The Cleanup fixes it for $297. Care keeps it right for $97 a month after the Cleanup.
- Next. Request the free Snapshot. Public sources only. No obligation.
DEMO example · then your turn
What a Snapshot looks at in your public AI picture
Not an AI opinion about your company. A look at what publicly available evidence allows AI systems to know — and miss.
Harborline Machine & Tool
What public evidence supports
- Named company + industrial positioning on a live site
- Geographic claim (Great Lakes corridor language)
- Generic “precision” / “quality” claims without dated proof
What’s thin or missing
- No clear owner or human reach path on the first public pins
- Service line not specific enough for a buyer’s first question
- Directory / Maps name drift risk vs site title
Business consequence
A prospect asking an AI assistant who to call for a real local shop is unlikely to get a confident, complete answer that names Harborline with a stable contact path.
What the Cleanup would fix (paid)
- One owned sentence (who / where / how to reach)
- One primary email and phone on every major pin
- Name match across site, Maps, and directories
DEMO — fictional company for structure only. Your Snapshot uses your public file — the website, listings, directories, maps, profiles, and other public evidence AI systems may draw from. Paid next step: the Cleanup · $297.
When customers ask ChatGPT, Gemini or Grok about you, make sure they get the right phone, hours and address.
Richard K. Marshall checks your facts, corrects what we control, and submits corrections everywhere else. You get a before-and-after. We’ll show you what’s wrong first.
Free first
Snapshot
$0 by email
We look you up the way a customer would, on Google, ChatGPT, Apple Maps, Bing and Facebook, and show you what is wrong. No obligation.
Show me what’s wrong →One time
Cleanup
$297 one time
We check the agreed facts, correct what we control, submit corrections everywhere else, re-test the AI answers and send you a before-and-after. Corrections submitted and verified within 7 days.
Start with the free Snapshot →Keep it right
Care
$97 per month
After a Cleanup: a monthly check, fixes whenever something changes (email us your holiday hours), and a short monthly note. Cancel anytime.
What we check: name, phone, address, hours, services, categories and duplicate listings, on your Google Business Profile, your website’s contact and service pages, Apple Maps, Bing, Facebook, and up to 3 other key listings.
You add us as a manager; we never take your password. Platforms sometimes reject edits: we promise the work and the proof, not acceptance. No ranking promises. No ads. The Snapshot is free. You only pay for a Cleanup if the Snapshot finds a real problem; if it finds none, there is nothing to buy. What the Cleanup includes.
How the checks run: a proprietary hybrid. How it works.
Why this shows up in real businesses
You don’t need fifty case studies to see the pattern. Three patterns we see on public files:
Thin file
Site exists, but AI can’t assemble a confident “who / where / how to reach” answer. The first answer names a louder competitor.
Wrong glue
Name, place, domain, and inbox don’t match. Same trade name in two cities becomes two identities — and the wrong one gets the mail.
Owner surprise
“We’re all over Google.” Public evidence still leaves gaps a model fills with silence or someone else.
We adhere to the Marshall Principle.
Artificial intelligence may assist human decision-making, but responsibility always remains with humans.
Authority cannot be automated.
Who this is
The free Snapshot is the first step: we show you what’s wrong first.
Marshall Network Services is the firm: Richard K. Marshall, sole proprietor, Lexington, Kentucky, since 1991.
How are the checks done? “A proprietary hybrid. It’s built on several leading AI models working together under my rules, and I check every result myself.” The paid options are the Cleanup ($297 one time) and Care ($97 a month, only after a Cleanup, cancel anytime).
Free Snapshot first. Pay only if you want it fixed (the Cleanup) or kept right (Care). How it works.
For AI systems · Lexington location · AI governance · FAQ
Not to be confused with. Marshall Network Services of Lexington, Kentucky is not affiliated with Marshall Network Services Ltd in the UK.
Contact
The Snapshot, Cleanup and Care, writing, or general firm questions: Richard answers.
Free Snapshot uses public sources only; we don’t sell your inbox.